Information We Collect

When you visit our website or use our cost management services, we collect several types of information to provide you with the best possible experience. This includes personal details you provide directly, like your name and email when you contact us, as well as technical information that helps us improve our services.

• Contact information including name, email address, and phone number
• Business information such as company name and industry type
• Usage data including pages visited and time spent on our website
• Technical data like IP address, browser type, and device information
• Communication records when you contact our support team

We only collect information that's necessary for providing our services and improving your experience. You can always choose what information to share with us.

How We Use Your Information

Your information helps us deliver personalized cost management solutions and maintain high service quality. We use this data to understand your needs better and provide relevant recommendations for your business.

Specifically, we use your information to process service requests, send educational content about cost management, analyze website performance, and provide technical support when needed. We also use aggregated, anonymized data to improve our overall service quality.

Data Storage and Security

We take data security seriously and implement multiple layers of protection to keep your information safe. Our systems are regularly updated and monitored to prevent unauthorized access.

• Encrypted data transmission using industry-standard SSL certificates
• Secure servers located in reputable data centers within the EU
• Regular security audits and vulnerability assessments
• Limited access controls - only authorized staff can view your data
• Automatic data backups to prevent information loss

We retain your information only as long as necessary to provide our services or as required by Bulgarian and EU law. When data is no longer needed, it's securely deleted from our systems.

Your Rights and Choices

Under Bulgarian law and GDPR regulations, you have significant control over your personal information. These rights are designed to give you transparency and control over how your data is handled.

You can request access to all personal information we hold about you, ask us to correct any inaccurate data, or request deletion of your information entirely. You also have the right to restrict how we process your data or object to certain types of processing.

If you've subscribed to our educational content, you can unsubscribe at any time using the link in our emails. You can also adjust your communication preferences by contacting our team directly.

Cookies and Website Analytics

Our website uses cookies to enhance your browsing experience and help us understand how visitors interact with our content. These small files are stored on your device and help us remember your preferences.

• Essential cookies required for basic website functionality
• Performance cookies that help us analyze website traffic
• Preference cookies that remember your settings and choices
• Marketing cookies used to deliver relevant content

You can control cookie settings through your browser preferences. However, disabling certain cookies might affect some website features. We use analytics tools to understand visitor behavior, but this data is always anonymized and aggregated.

Third-Party Services

To provide comprehensive cost management services, we sometimes work with trusted third-party providers. These partnerships allow us to offer enhanced features while maintaining strict data protection standards.

Any third party we work with must meet our security requirements and comply with applicable data protection laws. We only share the minimum information necessary and ensure these partners cannot use your data for their own purposes.

Examples include email service providers for sending newsletters, analytics tools for website performance, and secure hosting providers for data storage. All these services are carefully vetted and monitored for compliance.

International Data Transfers

While we primarily store data within the European Union, some of our service providers may process information in other countries. When this happens, we ensure appropriate safeguards are in place to protect your data.

We regularly review our international data transfer practices to ensure they meet current legal requirements and provide adequate protection for your personal information.

Updates to This Policy

We review and update this privacy policy regularly to reflect changes in our services, legal requirements, or industry best practices. When significant changes occur, we'll notify you through email or prominent website notices.

Minor updates, such as clarifications or contact information changes, will be posted directly to this page with an updated date. We encourage you to review this policy periodically to stay informed about how we protect your information.

If you have questions about any changes or need clarification about our data practices, don't hesitate to reach out to our team. We're always happy to explain our policies in more detail.